Install Posey Academy

Add to your home screen for the best recording experience — fullscreen, no browser bar.

Help Center

How Can We Help?

Last Updated: April 2026

Find answers to common questions or contact our support team.

Getting Started

(6)

Classes & Training

(7)

Coaches

(6)

Parents & Kids

(5)

Monthly Showcase

(7)

Uploads & Media

(4)

Industry Professionals

(4)

Billing & Membership

(3)

Technical Help

(4)

Account & Dashboard

(5)

Still Need Help?

Can't find what you're looking for? Our support team is here for you.

Contact Support

How Can We Help?

Getting Started

What is Posey Acting Academy?

How do I sign up?

What happens after I join?

How do I choose classes?

How does the acting community work?

How do I connect with other actors?

Classes & Training

How do I join a class?

What happens after enrollment?

Can I switch classes?

What if I miss a class?

Are classes recorded?

What is the Scene Reader?

Can I record my practice sessions?

Coaches

How do I browse coaches?

Can I train with multiple coaches?

How do I book private coaching?

What are platform coaches?

How do I book a self tape session?

What does "curated coaches" mean?

Parents & Kids

How do parent accounts work?

How do I manage my child's classes?

Can kids join multiple classes?

How do parents upload submissions?

What parent resources are available?

Monthly Showcase

What is the Monthly Showcase?

How do I submit?

Can I upload or record?

What are submission deadlines?

How is voting handled?

What do winners receive?

What are placement badges?

Uploads & Media

How do I upload videos?

What file formats are supported?

What is the max upload size?

Can I replace submissions?

Industry Professionals

What is Talent Discovery?

Who can see my profile?

How does industry browsing work?

What is Industry Discovery?

Billing & Membership

How does membership work?

Can I cancel anytime?

What is included?

Technical Help

I can't join my class

My upload failed

Dashboard not showing my class

How do I reset my password?

Account & Dashboard

How do I update my profile?

How do I change my email?

Where do I find my enrolled classes?

How do I manage notifications?

How do I build my actor profile?

Still Need Help?